Complaints the TCEQ Can Help You With
In general, we at the TCEQ can help if you:
- see water that may be polluted
- see or smell something unpleasant in the air
- see land that may be contaminated
- have problems with your drinking water
- have information or evidence about an environmental problem
- have problems with an individual or company licensed or registered by the TCEQ
- need more information about a possible pollution source, including permitting status, compliance history, or other complaints that may have been filed against that source
- need assistance understanding environmental laws
In some cases, we may not be the appropriate agency to assist you. You should probably call some agency other than the TCEQ when you:
- see pollution around an oil well—call the Railroad Commission district office.
- have a problem with a septic system—call your city or county to find out if they can help.
- have a problem with air pollution indoors—call either your city or the local office of the Department of State Health Services.
- have a problem with noise pollution—call your local police to see if there is a noise ordinance in your city.
- have a problem with litter, illegal trash, or used oil dumping—call your city or county officials.
- live in one of the following cities or counties and you have an air pollution complaint—contact the local office listed below; these offices have the authority to handle air complaints in their areas.
|Dallas:||Air Pollution Control Program at 214-948-4435|
|El Paso:||City/County Air Quality Program at 915-212-6032|
|Fort Worth:||Air Quality Program at 817-392-8700|
|Galveston County:||Pollution Control Division at 409-938-2251|
|Houston:||Bureau of Pollution Control and Prevention at 832-393-5730|
|Harris County:||Harris County Pollution Control Services Department at 713-920-2831|
There may be other situations when our jurisdiction is limited. In those cases, our regional office will attempt to direct you to another agency that can address your concerns.