The Consumer Confidence Report (CCR)

Community public water systems send customers annual reports on drinking water quality called Consumer Confidence Report (CCR). Instructions for community public water systems to develop their Consumer Confidence Report (CCR). Templates of the Consumer Confidence Report (CCR) from previous years.

What You, a Community Public Water System, Need to Know

EPA Safe Drinking Water Act - Consumer Confidence Report Delivery Options Over the past few years, a number of community water systems, technical assistance providers and primacy agencies have inquired as to whether the CCR Rule allows electronic delivery of the CCR to each customer. EPA evaluated several electronic delivery methods to determine which forms meet existing CCR Rule requirements as a part of the CCR Rule Retrospective Review. This EPA interpretive memorandum SDWA – Consumer Confidence Report Rule Delivery Options, dated January 2013, clarifies the requirements of the CCR Rule associated with the delivery of the CCR.You can also find a copy of this memorandum on the EPA Website at: http://water.epa.gov/lawsregs/rulesregs/sdwa/ccr/regulations.cfm

Updates for the Consumer Confidence Report Covering 2011
For community public water systems:
Updates for you to prepare your 2011 Consumer Confidence Report (CCR), due July 1, 2012

Guidance for Distributing Your Consumer Confidence Report (CCR)
For community public water systems:
Guidance for distributing your annual Consumer Confidence Report (CCR), tailored to the size of your public water system.

Background Information

About Consumer Confidence Reports (CCRs)
General Information about the Consumer Confidence Report (CCR), which community public water systems use to report on drinking water quality

Consumer Confidence Report (CCR): Customer-Service Guidelines for Community Water Systems
Suggestions to help employees of community water systems answer customer's questions about the Consumer Confidence Report (CCR)

Consumer Confidence Report (CCR): Definitions
Glossary of terms used in the Consumer Confidence Report (CCR)

Certificate of Delivery of the Consumer Confidence Report (CCR)
For community public waters systems:
Forms for your type of community water system to certify to the TCEQ that you have met the requirements for the content and delivery of the Consumer Confidence Report (CCR)

Guidance from the EPA on Consumer Confidence Report (CCR)
EPA web pages about preparing and understanding the Consumer Confidence Report (CCR).

Related Categories:

Guidance for Distributing Your Consumer Confidence Report (CCR) Guidance for distributing annual consumer confidence reports.

Topics Under This Category:

	CCR Rule Summary
	Certification of Consumer Confidence Report (CCR) Instructions and forms to certify delivery of your CCR.
	Consumer Confidence Report (CCR): Definitions Explanantion of terms and acronyms used in Consumer Confidence Reports.
	Consumer Confidence Report (CCRs): Customer-Service Guidelines for Community Water Systems These suggestions are intended to help employees effectively answer questions from their customers.
	Guidance from the EPA on Consumer Confidence Reports (CCRs) Link to EPA Web page with useful information about consumer confidence reports.
	Required SWAP Language

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