Skip to content. | Skip to navigation

Personal tools


Complaint Arrow Questions or Comments:
You are here: Home / Drinking Water / CCR / Consumer Confidence Report Updates

Consumer Confidence Report Updates

Changes and updates about CCR requirements.

Electronic Delivery of the Consumer Confidence Report

Effective January 2013 the TCEQ will be allowing community PWS to electronically deliver their CCR per EPA guidance. The EPA evaluated several electronic delivery methods to determine which forms meet existing CCR Rule requirements. This EPA interpretive memorandum SDWA – Consumer Confidence Report Rule Delivery Options, clarifies the requirements of the CCR Rule associated with the delivery of the CCR. You can find a copy of this memorandum on the EPA Website.

Water Loss to be Reported on the Texas Commission on Environmental Quality (TCEQ) Consumer Confidence Report (CCR)

During the 2013 83rd Regular Legislative Session, House Bill (HB) 1461 was passed and became effective on September 1, 2013. HB 1461 requires any retail public utility that is required to file a water loss audit with the Texas Water Development Board to notify its customers of the most recent water loss reported in the water loss audit. You can view HB 1461 on-line at <>. HB 1461 provides retail public utilities with the following options to notify its customers of the reported water loss:

  • On the next annual CCR, due July 1 to the TCEQ, delivered after the water loss audit is filed, or
  • On the next bill the customer receives after the water loss audit is filed.

Example: In the water loss audit submitted to the Texas Water Development Board for the time period of Jan-Dec 2013, our system lost an estimated _____ gallons of water. If you have any questions about the water loss audit please call PWS phone number.

If you have any other questions about how the amount of water lost should appear on your CCR please call the TCEQ Public Drinking Water Section at 512-239-4691.

If you have any questions about the water loss audit please contact the Texas Water Development Board at 512-463-7847.

If you have questions concerning the CCR, please call the Drinking Water Quality Team at 512/239-4691 or email When you contact the TCEQ please make sure that you reference the PWS Name and ID number.