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The Consumer Confidence Report (CCR)

Background, guidance and instructions for Community public water systems to prepare a Consumer Confidence Report.

What Every Community Public Water System Must Know

The Consumer Confidence Report (CCR) is a document that provides consumers information about the quality of drinking water in an easy to read format. The CCR summarizes information that your water system already collects to comply with Federal and State (TCEQ) regulations. It includes information about the source(s) of water used (i.e., rivers, lakes, reservoirs, or aquifers), chemical contaminants, bacteriological contaminants, compliance with drinking water rules, educational health information, water system contact information and public participation opportunities. TCEQ requirements for the CCR can be found in 30 Texas Administrative Code (TAC) Chapter 290 Subchapter H: Consumer Confidence Reports.

The TCEQ requires every community public water system (PWS) to provide a CCR to their customers by July 1 of every year, 30 TAC §290.271(a), which includes information from the previous calendar year. This report is also known as an annual water quality report or drinking water quality report. Water systems designated as non-community are not required to provide CCRs. See Texas Drinking Water Watch (DWW) for your system type.

Consumer Confidence Report Updates
Changes and updates about CCR requirements.

Beginners Guide to CCR
General steps to help you figure out what the CCR is and how to put one together for your community water system.

Instructions on How to Complete Your Consumer Confidence Report
Instructions for you to prepare your CCR, due July 1 of every year.

Distributing Your Consumer Confidence Report (CCR)
Instructions about how to deliver the CCR to your customers.

Certification of the Consumer Confidence Report (CCR)
Instructions and forms to ensure you receive credit for your CCR with TCEQ.

What is a Consumer Confidence Report (CCR)?
In depth information about the purpose and background information on the CCR.

CCR Generator

CCR Presentations
TCEQ and EPA presentations related to CCR.

Texas Drinking Water Watch
Database viewer of all contacts and sample related data for public water systems regulated by TCEQ.

Topics Under this Category

CCR Information for Wholesale and Providing Water Systems
Consumer Confidence Report requirements for wholesale and providing water systems.
Certification of Consumer Confidence Report (CCR)
Instructions and forms to ensure your system receives credit for the CCR with TCEQ.
Consumer Confidence Report (CCR): Definitions
Explanation of terms and acronyms used in Consumer Confidence Reports.
Consumer Confidence Report Updates
Changes and updates about CCR requirements.