How to Notify Customers of a Community PWS of a Nonacute Coliform Violation
Step-by-step instructions for notifying customers of a nonacute violation of the MCL for coliform. Links to templates for preparing mandatory language as well as to related forms.
Instructions for Notifying Customers of a Non-Acute MCL Coliform Violation
- The owner or operator of the public water system must notify customers within 30 days of being notified by the TCEQ of the MCL Coliform violation. [Texas Administrative Code, Title 30, chapter 290 subchapter F 290.122(b)(2)]
- The owner or operator must use the mandatory language for a MCL Coliform Violation provided. [30 TAC 290.122(b)&(d)]
- Community Public Water Systems:
The owner or operator of a community water system shall publish the notice in a daily newspaper of general circulation in the area served by the system. If the area served by the public water system is not served by a daily newspaper of general circulation, the notice shall be published in a weekly newspaper of general circulation serving the area. If the area is not served by either a daily or weekly newspaper of general circulation, notice shall instead be issued by hand delivery or by continuous posting in conspicuous places within the area served by the system. [30 TAC 290.122(2)(A)] (skip to step 4)
Non-Community Public Water Systems:
The owner or operator of a noncommunity water system shall issue the notice by hand delivery or by continuously posting the notice in conspicuous places within the area served by the system. [30 TAC 290.122(2)(B) (continue to step 4)
- The owner or operator of the public water system must issue a notice when the public water system has corrected the violation. This notice must be issued in the same manner as the original notice was issued. [30 TAC 290.122(b)(4)]
- Copies of all notifications required must be submitted to TCEQ
within ten days of its distribution. [30 TAC
Send to: TCEQ Drinking Water Protection Team, MC-155, PO Box 13087, Austin, TX 78711-3087, or fax (512) 239-3666.
If you have questions regarding any of the information in this letter, please contact a member of the Drinking Water Protection Team at (512) 239-6061.