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Questions or Comments: pdws@tceq.texas.gov

Contact Public Drinking Water Staff

Contact information for staff that deal with source water protection, drinking water treatment, and the operation of public water systems.

For answers to your questions about public drinking water systems—or if you are required to contact us about an incident at your PWS—use at least one of these methods:

  • E-mail pdws@tceq.texas.gov.
  • Call 512/239-4691. This line is answered 8 a.m.–5 p.m. Monday–Friday, except for state holidays. To connect with the person you need, tell the receptionist why you are calling. (This line serves all programs in our Water Supply Division.)
  • Regular mail. Submit records or correspondence to:
    Water Supply Division PDWS MC-155
    Texas Commission on Environmental Quality
    PO Box 13087
    Austin TX  78711-3087