Frequently Asked Questions: Renewing a TCEQ Company Registration Online
- LPST Corrective Action Specialists and UST Contractors
- Wastewater Operations Companies
- Water Operations
Companies
For All Registration Programs
After reviewing these questions and their answers, please return to the links above for program-specific FAQs.
Who is eligible to renew online?Any company whose registration is current and will expire within 60 days may renew. Also, any registrant whose registration has been expired for less than 30 days may renew. The TCEQ mails renewal notices to each registrant approximately 60 days before the expiration date. The registrant will use the companys registration number and expiration date to log in to the application. Be sure to use CAPITAL letters when entering your registration number.
Can I renew online at any time?
Yes, the system is available seven days per week, 24 hours per day,
except for routine maintenance down time.
Who is authorized to renew my company registration
online?
Anyone who has the authority to represent the company may complete
the online renewal application. This information will be requested
during online renewal.
How does online renewal work?
Its simple. First, log in by entering the registration number
and registration expiration date. If you are eligible, you will be
given an option to renew at this time. Next, answer the questions,
review your information, and then proceed to the payment page.
Finally, after supplying payment information, review and print the
transaction receipt. The TCEQ will mail the renewed registration to
the registrant.
How can I find my registration number and expiration
date?
Search
our database to retrieve licensing records for company
registrations under the TCEQs programs for occupational
licensing and registration. Please make sure to enter all search
terms, such as surnames and company names, correctly.
If I renew online, will I get my license/registration
faster than if I renew by mail?
Yes. Online renewal applications and payments are submitted daily
to the TCEQ, eliminating time for mailing and payment processing
time. The TCEQ is currently processing all renewals within 45 days
from the time all renewal requirements are met and payment is
processed.
How long will my renewal period be?
Registrations are valid for two years, however; registrations
issued after 01/01/2008 will be valid for three years.
Can I change my name as part of online
renewal?
No, name changes must be conveyed in writing to the TCEQ,
providing the required documentation.
Can I change my address as part of online
renewal?
Yes. Please validate
the address through the United States Postal Service web site
to ensure that the address provided meets the current format and
standards. Enter your address and it will provide you with the
correct format. Then, simply enter the address in address line 1
the way the USPS displayed it. Your registration certificate and
renewal forms will be mailed to the address you enter.
Can I print a copy of my registration renewal
information?
Yes, a printer-friendly version of the renewal information is
available.
What options are available for online
payment?
Payments can be made using credit cards (Visa, MasterCard,
Discover, American Express) or ACH electronic payment.
What information do I need to make a payment
online?
Registration renewals require a valid credit card number,
expiration date, billing name, and billing address. For electronic
payments, a valid bank routing number and savings or checking
account number are required.
Can I print a payment receipt after completing the
online renewal?
Yes.
Can I use my printed payment receipt as a temporary
registration?
No, your registration renewal is not issued until all renewal
requirements are met. The printed payment receipt only verifies
payment for your renewal.
Who do I contact if I have technical difficulties in
navigating the site?
Online support is available 24 hours a day, seven days a week,
through the Texas Online help desk at 1-877-452-9060, or by e-mail
at webhelp@texasonlinehelp.com
If I am unable to log in to the site, who do I
contact?
Eligibility for online renewal is determined by the TCEQ. In the
event you are unable to log in, please refer to the eligibility
requirements page for renewal criteria, or contact the TCEQ to
confirm eligibility.
How do I contact the TCEQ about my
registration?
Via e-mail at licenses@tceq.texas.gov
or by calling 512/239-6300
What browser versions does the application
support?
The application will support IE version 4.0 and above and Netscape
version 4.0 and above.
What happens if my company was bought or sold, or the
name has changed since the last renewal?
If an operations company is bought or sold or its name changes, the
new or renamed company must apply for a new registration. Please do
not continue with online renewal. Applications for new
registrations can be found at
TCEQ Company Application for a New Registration.
LPST Corrective Action Specialists and UST Contractors
What are branch-office reporting forms and when are
these used?
These are forms used by companies that renew online to report
branch-office information that must be mailed or faxed to
the TCEQ in order to complete online renewal. Failure to complete
these forms may cause the TCEQ to deny the application, or may
result in a deficiency.
Wastewater Operations Companies
When do I report changes in operations personnel or
facilities that we contract to operate?
All registration holders must notify the TCEQ of any change in the
previously submitted information within 10 days after the month in
which the change occurs.
Water Operations Companies
New Registration.When do I report changes in operations personnel or
systems that we contract to operate?
All registration holders must notify the TCEQ of any change in the
previously submitted information within 10 days after the month in
which the change occurs.
