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Privacy Policy

TCEQ policy on the capture and use of electronic information, including e-mail, and use of web server logs.

 

Other than information automatically collected and stored by our Web server when you visit our Web site, we collect no personal identifying information about you unless you choose to provide that information to us.

Privacy of Personal E-Mail Addresses

Section 552.137 of the Texas Public Information Act (codified at Texas Government Code, Section 552.011, Vernon's 2000) says the e-mail address of a member of the public that is provided for the purpose of communicating electronically with a governmental body is confidential, unless the e-mail address is covered by one of the exceptions found in Section 552.137(c).

However, please be aware the law concerning confidentiality of certain e-mail addresses has recently changed. Effective September 1, 2009, e-mail addresses provided to a governmental body (including the TCEQ) for the purpose of providing public comment on or receiving notices related to an application for a license as defined by Section 2001.003(2) of the Government Code, or receiving orders or decisions from a governmental body, are no longer subject to the confidentiality provisions of Section 552.137 of the Act. This means beginning September 1, 2009, e-mail addresses in the possession of the TCEQ that meet the above criteria [set forth in Section 552.137(c)(5)] will be subject to disclosure. This latest exception is in addition to existing exceptions found in the Act.

The TCEQ does not sell e-mail addresses.

Please note that e-mails sent to the agency are not encryption protected via Secure Sockets Layers by our server and may be subject to interception by common third-party Internet tools.

Use of Cookies When Logging into Web Applications

Some TCEQ Web applications require users to log on with a user name and password. These applications may use “cookies” to keep track of log-on information. A cookie is a small piece of information that a Web server stores in your Web browser or on your hard drive. We use cookies to prevent third parties from hijacking Web sessions after users have logged in. The TCEQ uses only “session” cookies. This means that the cookies go away after you have logged off the Web application, ending your session with us.

Disclosure of Information Collected

All information collected, including server log information and information submitted on electronic forms, is subject to disclosure to others upon request according to the requirements of the Texas Public Information Act (codified at Texas Government Code, Section 552.011, Vernon's 2000) and the State Government Privacy Policies Act (codified at Texas Government Code, Section 559, Vernon’s 2001).

Review of Personal Information

Individuals are entitled to request and review their personal information that the agency gathers on its forms (both print and electronic forms). They may also have any errors in their information corrected. For assistance, contact us at 512-239-3282.

About Web Server Logs

For site management functions, information is collected by our Web server for our own analysis purposes. This information is not reported or used in any manner that would reveal personal identifying information, and will not be released to any outside parties unless legally required to do so in connection with law enforcement investigations or other legal proceedings. We use Web log analysis tools to create summary statistics, which are used for purposes such as assessing what information is of most interest to those who visit our site, determining technical design specifications, and identifying system performance or problem areas. The following information is collected for this analysis:

User Client domain name - The domain name (or IP address if DNS is disabled) of the user/client requesting access.

HTTP header, “user-agent” - The user-agent information includes the type of browser, its version, and the operating system it's running on.

HTTP header, “referrer” - The referrer specifies the page from which the client accessed the current page.

System date - The date and time of the user/client request.

Full request - The exact request the user/client made.

Status - The status code the server returned to the user/client.

Content length - The content length, in bytes, of the document sent to the user/client.

Method - The request method used.

Universal Resource Identifier (URI) - The location of a resource on the server.

Protocol - The transport protocol and version used.