Customer Service Inspector Program Training
To obtain course schedules and availability, contact the entities listed below. Customer Service Inspectors must complete 16 CEU hours to renew their license.
To find the number of CEU hours you currently have, visit the TCEQ Search Licensing or Registration Information page.
The Backflow Prevention Assembly Tester course (Course Code 1200) will receive 12 CEUs for the full 32 hour course. See the approved BPAT Courses for a list of providers.
A-Aces (658)
877-61-A-ACES or 214-221-3331
a-aces.com
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| *Backflow Prevention Assembly Tester | 12 | 1200 | Class. |
*The full 32 hour course must be completed to obtain 12 CEUs for the CSI license.
American Backflow Prevention Association (ABPA) (326)
Contact: Shane Dillard
979-846-7606
Email: shaneo1@aol.com
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| *Backflow Prevention Assembly Tester | 12 | 1200 | Class. |
*The full 32 hour course must be completed to obtain 12 CEUs for the CSI license.
Arkansas Environmental Academy (248)
870-574-4590
sautech.edu
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| *Backflow Prevention Assembly Tester | 12 | 1200 | Class. |
*The full 32 hour course must be completed to obtain 12 CEUs for the CSI license.
Bac-Flo Unlimited (295)
Area served: Statewide
Contact: Fred Baird
800-638-0232 or 210-698-0411
bacflounlimited.com
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| Introduction to Backflow Prevention/Cross Connection Control | 8 | 0840 | Class. |
| Backflow Prevention & Cross-Connection Control Program Development | 8 | 0841 | Class. |
| Potable Water and Recycled Water Separation Testing and Maintenance | 8 | 0376 | Class. |
| *Backflow Prevention Assembly Testing | 12 | 1200 | Class. |
*full 32 hour course must be completed to obtain 12 CEUs for the CSI license.
Backflow Training Associates (157)
832-229-7120
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| *Backflow Prevention Assembly Tester | 12 | 1200 | Class. |
*The full 32 hour course must be completed to obtain 12 CEUs for the CSI license.
C2 Services (675)
972-977-6913
c2backflowservices.com
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| Customer Service Inspection | 10 | 0173 | Class. |
| *Backflow Prevention Assembly Tester | 12 | 1200 | Class. |
| Basics and Rules Relating to Backflow Prevention | 8 | 1234 | Class. |
*The full 32 hour course must be completed to obtain 12 CEUs for the CSI license.
City of Irving (62)
972-721-2249
Email: ballen@cityofirving.org
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| Identification & Prevention of Cross-Connections | 8 | 1178 | Class. |
Construction Education Foundation, Inc. (337)
Contact: Jonna Noble
972-574-5200
ntcef.org
| Courses | CEU Credits | Course Code | Mode |
|---|---|---|---|
| *BPAT Backflow Awareness | 8 | 1193 | Class. |
*Note: This course provides 8 CSI CEUs for the full 16 hour course.
**The full 32 hour course must be completed to obtain 12 CEUs for the CSI license.
Flow-Rite Training (467)
877-215-2394
flow-ritetraining.com
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| Confined Space Awareness | 8 | 0231 | Class. |
| Water Supply Pretction Specialist | 16 | 0501 | Class. |
| *Backflow Prevention Assembly Tester | 12 | 1200 | Class. |
*The full 32 hour course must be completed to obtain 12 CEUs for the CSI license.
G & S Environmental (Garry T. Smith) (486)
281-447-9911
gands-environmentalservice.com
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| Customer Service Inspections | 10 | 0173 | Class. |
Hardin & Associates Consulting, LLC (700)
Ph: 972-823-8800
Fax: 972-823-8802
Email: tmanning@hactexas.com
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| Customer Service Inspector | 10 | 0173 | Class. |
| *Backflow Prevention Assembly Tester | 12 | 1200 | Class. |
| Basics & Rules Relating to Backflow Prevention | 8 | 1234 | Class. |
*The full 32 hour course must be completed to obtain 12 CEUs for the CSI license.
Jerry Lovelady, Rincon WSC (361)
361-528-3969
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| Cross-Connection Control & Customer Service Inspections | 24 | 173 | Class. |
Metroplex Training Center (613)
817-571-4574
Email: helg@backflow-parts.com
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| Confined Space Awareness | 8 | 0231 | Class. |
| *Backflow Prevention Assembly Tester | 12 | 1200 | Class. |
*The full 32 hour course must be completed to obtain 12 CEUs for the CSI license.
Proline Publications (467)
Contact: George Boothe
210-872-2642
pro-linepublications.com
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| Backflow Prevention | 4 | 1214 | Corres. |
| Cross Connection Control | 8 | 1241 | Corres. |
| CSI OSHA Standards | 8 | 1249 | Corres. |
Rago Training (253)
281-253-7608
Email: ragotraining@aol.com
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| Identification & Prevention of Cross-Connections | 8 | 1178 | Class. |
Sundance Irrigation Training (352)
Contact: Jerry Lewis
800-828-9275
irrigationtraining.com
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| Backflow Prevention | 8 | 0745 | Class. |
| *Backflow Prevention Assembly Tester | 12 | 1200 | Class. |
*The full 32 hour course must be completed to obtain 12 CEUs for the CSI license.
Technical Learning College (454)
Contact: Melissa Durbin
866-557-1746
abctlc.com
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| Hydraulics & CCC Basic | 8 | 1240 | Corres. |
| Backflow Awareness | 10 | 0953 | Corres. |
Texas Engineering Extension Service (TEEX) (250, 203, 208, 193, 202, 196)
800-723-3811
teex.org/eu/
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| *Backflow Prevention Assembly Testers Practical Skills | 12 | 1205 | Class. |
| Principles of Rules and Regulations for Backflow Prevention Assembly Testers | 8 | 0985 | Class. |
| Water Supply Protection Specialist | 16 | 0501 | Class. |
| Confined Space Awareness | 2 | 0578 | Online |
| **Backflow Prevention Assembly Tester | 12 | 1200 | Class. |
*A minimum of 32 hours must be completed to receive the 12 hours of renewal credit.
**The full 32 hour course must be completed to obtain 12 CEUs for the CSI license.
Texas Environmental Consulting Services (727)
512-260-7814
tec-services.org
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| Cross-Connection Control | 8 | 1246 | Class. |
Texas Excavation Safety Systems (TESS)(615)
Area Served: Statewide
Contact: Erika Hernandez
877-280-8636
digtess.org
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| Underground Facility Damage Prevention | 1 | 1183 | Class. |
Texas Municipal League/IRP (301)
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| Confined Space Awareness* | 8 | 0369 | Class. |
Texas Pipe Trades with Houston Joint (614)
713-861-3202
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| *Backflow Prevention Assembly Tester | 12 | 1200 | Class. |
*The full 32 hour course must be completed to obtain 12 CEUs for the CSI license.
Texas Rural Water Association (205)
512-472-8591
trwa.org
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| Identification & Prevention of Cross-Connections (Seminar) | 6 | 1178 | Class. |
Texas Water Utilities Association (217)
Area served: Statewide
888-367-8982 or 512-459-3124
twua.org
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| Cross-Connection Control | 10 | 0043 | Class. |
| Cross-Connection Control Refresher - Module I | 8 | 1194 | Class. |
| Cross-Connection Control Refresher - II | 8 | 1195 | Class. |
| *Backflow Prevention Assembly Tester | 12 | 1200 | Class. |
*The full 32 hour course must be completed to obtain 12 CEUs for the CSI license.
Viking II (249)
Ph: 888-883-3159
Fax: 505-883-3218
viking2.com
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| BPAT Troubleshooting and Cross-Connection Control | 8 | 1199 | Class. |
| *Backflow Prevention Assembly Tester | 12 | 1200 | Class. |
*The full 32 hour course must be completed to obtain 12 CEUs for the CSI license.
Water Education Training Services (345)
Contact: Jeffrey Knight
800-692-4100
| Courses | CEU Training Hours | Course Code | Mode |
|---|---|---|---|
| Cross-Connection and backflow Prevention Devices | 4 | 1198 | Class. |




