TCEQ Regulatory Guidance: Coronavirus Disease 2019 (COVID-19)
Public Access to TCEQ
Effective March 1, 2022, TCEQ offices are open to the public during agency business hours of 8 a.m. to 5 p.m. TCEQ staff and services are available through regular lines of communication, including by phone, email, and other virtual technologies.
Public access to TCEQ offices for designated services may also be requested by appointment.
In confirming an appointment request, TCEQ will provide visitors a paper-less, digital sign-in/out process, along with our current visitor safety protocols to help keep all parties safe.
See our list of program email boxes and our telephone directory.
Disposal Guidance for COVID-19 Waste
TCEQ has prepared regulatory guidance regarding the transportation, treatment and disposal of COVID-19 medical waste. TCEQ also stands ready to provide technical assistance to these facilities and local jurisdictions to help them handle any associated issues that may arise. View our guidance on COVID-19 waste disposal.
Occupational Licensing Response to COVID-19
See our webpage on occupational licensing and COVID-19.
Guidance on Petroleum Storage Tank Bulk Storage
Amid the COVID-19 pandemic, TCEQ has received numerous inquiries related to the regulatory requirements of temporary storage of excess crude oil in aboveground storage tanks at locations not regulated by the Railroad Commission of Texas. See our guidance on PST bulk storage 
.
Requests for Records
TCEQ resumed normal business operations effective March 1, 2022.
To access the Central File Room, you can make an appointment to visit the Central File Room Viewing Area through an email request to cfrreq@tceq.texas.gov.
Please visit the Texas Attorney General’s Open Government webpage Update: Calculation of Business Days and COVID-19 
for more information.
Public Meetings and Hearings on Permitting Cases
Please periodically check our calendar of upcoming public meetings, notice and comment hearings, informal public hearings, and contested case hearings on permitting applications for updates, in the event the public hearing or meeting must be conducted remotely due to COVID-19 restrictions, delayed, or cancelled.
Submitting Filings and Comments to the Chief Clerk
The OCC is open to the public to accept filings or view documents. Individuals are asked to call 512-239-3300 or to send an email to chiefclk@tceq.texas.gov if they have questions.
Alternatives to hand delivery:
ONLINE:
You can submit filings and comments online thru eFiling or eComments.
Mail or Fax:
- Mail: Office of the Chief Clerk, MC 105, TCEQ, PO Box 13087, Austin, TX 78711-3087
- Fax: 512-239-3311
- Remember to include your contact information (mailing address and phone number).
- For filings: Always include a TCEQ docket number when you mail or fax filings.
- For comments: Always include a TCEQ permit number when you mail or fax comments on a pending permit application.
Questions: Call 512-239-3300 to leave a voicemail. Voicemail and email will be monitored throughout the day.
General COVID-19 Guidance
See the most up-to-date information for citizens, businesses, and community organizations on the Texas Department of State Health Services website .
DSHS also encourages all Texans in need of COVID-19 information, and referrals to community resources, to call the 2-1-1 Texas hotline 24 hours a day, 7 days a week.