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Courtesy Compliance Reminders for Public Water System Operators

TCEQ wants to assist public water systems with compliance requirements by sending text or email reminders for important deadlines for public water systems.

How can I receive compliance reminders?

Your public water system contacts can sign up for voluntary email or text reminders.

Communications provided by this service are a courtesy. The public water system remains responsible for complying with all applicable regulations regardless of whether TCEQ provides reminders.

What types of messages can I receive?

Once you are signed up for text or email reminders, you will receive reminders for the following drinking water programs:

  • Chemical Monitoring
  • Revised Total Coliform Rule
  • Consumer Confidence Report
  • Disinfectant Level Quarterly Operating Report
  • Lead and Copper Rule
  • Public Health Service Fees
  • Public Notice Rule

TCEQ will continue to expand the types of reminders.

How do I sign up for messages?

On the subscription sign up page, select the subscription type, either email or phone text messages, from the Subscription Type drop-down menu. You can repeat the sign-up process to select an alternate subscription type and set up a password for email subscriptions.

Email Subscriptions

For email subscriptions, once you have signed up for an account, you’ll receive a confirmation email from notification@publicwatersystems.tceq.texas.gov at the email address you provided.

  • In the subscription confirmation email, select the link to Manage Subscriptions at the bottom of the email.
  • From the Manage Subscriptions link, you will be taken to a page titled ‘Quick Subscribe’ to designate the applicable water systems. You can sign up to receive messages for more than one water system.
  • To find your water system(s), select the drop-down symbol (+) next to the relevant counties for your water system(s). Do not select the checkbox next to the county as this will select all water systems in the selected county. From the county drop-down list, select the checkbox next to your water system(s). Repeat this process for systems that are in different counties.
  • Confirm all subscriptions at the bottom of the webpage by selecting ‘Submit’.

SMS/Text Subscriptions

For text message subscriptions, once you confirm contact information, you will be taken to a page titled Quick Subscribe  that will allow you to use your phone number to sign up. Users can sign up to receive messages for more than one water system.

  • To find your water system(s), select the drop-down symbol (+) next to the relevant counties for your water system(s). Do not select the checkbox next to the county as this will select all water systems in the selected county. From the county drop-down list, select the checkbox next to your water system(s). Repeat this process for systems that are in different counties.
  • Confirm all subscriptions at the bottom of the webpage by selecting ‘Submit’.

How do I update or change subscriptions?

You can update subscriptions to your water systems at any time. By selecting the Manage Subscriptions link in any reminder notification, you will be taken to the ‘Subscriber Preferences’ page. From this page, you can add or delete subscriptions or change contact information.

If you need additional assistance, please email PDWS@tceq.texas.gov; please include in the email title “Courtesy Compliance Reminder System”.

Need help?

If you need additional assistance, please email PDWS@tceq.texas.gov. Include in the email title “Courtesy Compliance Reminder System”. Or call us at 512-239-4691.