Boil Water Notice

Instructions and templates for issuing and rescinding Boil Water Notices.

Immediate Notification Form

Texas Health and Safety Code Subsection 341.033(i)(6), requires immediate notification to TCEQ for unplanned conditions leading to a public water supply outage, or the issuance of do-not-use advisory, do-not-consume advisory, or boil water notice. To report these events use the PWS Immediate Notification Form. Use of the form is not a substitute for issuing and rescinding a Boil Water Notice as outlined below.

Low Pressure Check

Is low distribution pressure (less than 20 pounds per square inch (psi)) the cause for your Boil Water Notice? If so, check out TCEQ's BWN Flowchart to verify a Boil Water Notice is applicable.

Issuing a Boil Water Notice

Add the name of your water system and other incident-specific information to the mandatory language in the appropriate template:
- Other/Precautionary BWN Template
  - Community Water System
  - Non-Community Water System
- E.Coli MCL BWN Template
- Turbidity BWN Template
All templates are also available on our Public Notice Templates Webpage in Spanish.
After you have filled in all the blanks, print the template out. This is the mandatory language for your notice.
Following the instructions for your type of PWS, deliver this notice to your customers:
- Instructions for Community PWSs
- Instructions for Non-community PWSs
- Submit a copy of the notice to TCEQ within 24 hours of providing to customers at pwsbwn@tceq.texas.gov
Now that you have notified your customers and TCEQ, complete the BWN Certificate of Delivery, and submit the certificate to TCEQ as indicated on the form.

Rescinding a Boil Water Notice

Once all the conditions requiring the boil water notice are remedied, you must rescind the boil water notice. Similar to the issuance, add system specific information to the mandatory language in the template:
- Boil Water Notice Rescind Template
- Rescind template is available on our Public Notice Templates Webpage in Spanish.
Now that you have notified your customers, complete the BWN Rescind Certificate of Delivery, and submit along with a copy of the rescind and special samples results.

Questions

If you have questions about this procedure, e-mail the BWN program or call (512) 239-4691 and ask to speak to a staff member regarding boil water notices.