Notifying Customers of Distributing Water with a Chloramine Disinfectant
Find instructions and sample wording to complete required notices if your public water system will begin distributing water with a chloramine (total chlorine) residual, as well as to whom and when to send the notices.
If you are planning to begin distributing chloraminated water in your public water system, you must notify the community and your retail and wholesale customers at least 14 days before you start distributing chloraminated water. This information is important to anyone who is on dialysis.
Remind your wholesale customers that they must also notify their own customers of this change. They may have to change the type and amount of disinfectant they use in their own water systems.
Here is the language you must use to complete the public notice:
- English
Chloramine Notification in pdf -
Chloramine Notification in Word - Spanish
Chloramine Notification in pdf (Spanish) -
Chloramine Notification in Word (Spanish)
Within 10 days of issuing this notice, send a copy of the actual notice and the signed Certificate of Delivery (form TCEQ-20208) by mail to:
TCEQ
PO Box 13087
Austin TX 78711-3087
If you have any questions about completing or distributing this notice, contact our Public Drinking Water staff and mention that you need help from the Drinking Water Quality Team.