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Questions or Comments:

Contact the Tier II Chemical Reporting Program

Phone, fax, email and addresses for contacting the Tier II Chemical Reporting Program

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HOT The new Tier II Help Form is the fastest way to receive assistance from Tier II Staff. Submitted forms are responded to in order of submission.

Tier II Help Form


Local calls, or calling outside of Texas: 512-239-5060
Texas calls: 800-452-2791


Fax: 512-239-0404


Questions, comments, or complaints:

Important Information If you send us an email please provide as much information as you can. Useful information includes your STEERS ER Account Number, the Customer Number (CN) and TXT2 number you are dealing with, and the Regulated Entity Number (RN) that you are having difficulty with.

Mailing Address:

Tier II Chemical Reporting Program, MC 177
Texas Commission on Environmental Quality
PO Box 13087
Austin, Texas 78711-3087


Other Contacts

Billing: Questions related to your invoice can be directed to our Revenue Office at 512-239-0369 or by email at If you are reaching out about payment related items, please have your TXT2 or CN number available.

STEERS: The questions below related to accessing your STEERS account can be directed to STEERS at 512-239-6925 or email

  • Locked out of your account.
  • Account needs to be reactivated.
  • Do not remember my STEERS ER Account Number (user ID)
  • Status of your paper STEERS Participation Agreement (SPA)