Questions or Comments: Tier2Help@tceq.texas.gov
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Contact the Tier II Chemical Reporting Program

Phone, fax, email and addresses for contacting the Tier II Chemical Reporting Program

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HOTThe new Tier II Help Form is the fastest way to receive assistance from Tier II Staff. Submitted forms are responded to in order of submission.

Tier II Help FormExit the TCEQ

Phone:

Local calls, or calling outside of Texas: 512-239-5060
Texas calls: 800-452-2791

Fax:

Fax: 512-239-0404

E-mail:

Questions, comments, or complaints: Tier2Help@tceq.texas.gov

Important informationIf you send us an email please provide as much information as you can. Useful information includes your STEERS ER Account Number, the Customer Number (CN) and TXT2 number you are dealing with, and the Regulated Entity Number (RN) that you are having difficulty with.

Mailing Address:

Tier II Chemical Reporting Program, MC 177
Texas Commission on Environmental Quality
PO Box 13087
Austin, Texas 78711-3087

 

Other Contacts

Billing: Questions related to your invoice can be directed to our Revenue Office at revenue@tceq.texas.gov. If you are reaching out about payment related items, please have your TXT2 or CN number available.

STEERS: The questions below related to accessing your STEERS account can be directed to STEERS at 512-239-6925 or email STEERS@tceq.texas.gov.

  • Locked out of your account.
  • Account needs to be reactivated.
  • Do not remember my STEERS ER Account Number (user ID)
  • Status of your paper STEERS Participation Agreement (SPA)