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Instructions for Texas Drinking Water Watch

How to use the Drinking Water Watch database to find analytical results, schedules, and violations to learn more about the quality of your drinking water and your public water system's compliance with state regulations.

Introduction to Drinking Water Watch

Texas Drinking Water Watch (DWW) is a database that drinking water operators and the public can use to find information about public water systems. The resources on this page will show you how to find the most useful and commonly requested data in DWW. When using the PDF documents on this site, make sure you have the most updated version of Adobe Reader. For the best results, download the PDF documents so that you can see the Alt text when you scroll over the screenshots and see the speaker notes.

Here are some helpful tips to get you started:

  • When you search for a public water system enter the PWS ID or system name, but not both, because that will not provide any results. You can search a partial name or narrow down the search by using system type, county, or source-water type.
  • Use the yellow links at the top of each screen to reach all the areas in the database.
  • If you are looking for something specific press Ctrl and F on your keyboard at the same time. Then type the word or abbreviation into the Find box.

To ensure that communication and compliance information is addressed to the appropriate personnel at your Public Water System, it is important to notify TCEQ of any changes to the contact information. Refer to the Need to Update your Information on DWW? section below.

application/pdfGlossary Common terms used in DWW.

application/pdfSample schedules How to find sample schedules for bacteriological (coliform), lead and copper, disinfection byproducts, inorganic or organic contaminants, and radionuclide samples.

application/pdfViolations and Public Notice Due Dates How to find violations related to E. coli and coliform, lead and copper, disinfection byproducts, inorganic or organic contaminants, and radionuclides.

application/pdfBacteriological, application/pdfLead and Copper, and application/pdfChemical Sample Results  How to find sample results for E. coli and coliform, lead and copper, disinfection byproducts, inorganic or organic contaminants, and radionuclides.

application/pdfChemical Sample Locations  How to find chemical sample locations for disinfection byproducts, inorganic or organic contaminants, and radionuclides.

application/pdfPWS Contact Information How to find contact information for your public water system.

Need to Update your Information on DWW?

Requests for updates to a public water system (PWS) point of contact, ownership, facilities, status, population, and connections count must be referred to the Drinking Water Inventory & Protection Team via email to PWSINVEN@tceq.texas.gov. or via mail to:

Drinking Water Inventory & Protection Team, MC 155,
Attn: Inventory
TCEQ,
PO Box 13087, Austin, TX 78711-3087

Important! Please always include your PWS ID number and PWS Name when making requests. Some additional documentation may be required. Please review the following sections on required information and documents for DWW updates.

Points of Contact Updates

All requests for updates to points of contact should include an updated USPS confirmed mailing address, phone numbers (business, mobile, etc.), email address, and job title.

Administrative Contact (AC)

  • Must be the highest ranking official in the organization. This will be the owner of the system or the president/director of the owning organization. Cannot be a lessee, operator, or operating company.
  • Required Information - Legal first and last name, updated USPS confirmed mailing address, phone numbers (business, mobile, etc.), email address, and job title
  • Required Documentation - If the highest ranking official of the organization would like to list another individual as the AC for the system, the highest ranking official must send an official letter to the TCEQ designating someone else as the AC (i.e., General Manager, Plant Supervisor, etc.).

Public Water System (PWS) Contact

  • Typically, an operator, lessee, or plant manager/supervisor.
  • Required Information - Legal first and last name, updated USPS confirmed mailing address, phone numbers (business, mobile, etc.), email address, and job title
  • Required Documentation - No additional documentation is required.

Emergency Contact (EC) and Secondary Emergency Contact (ECS)

  • Kept for Homeland Security in case of an emergency. This is someone who can coordinate with TCEQ during an emergency and can be available outside typical business hours.
  • Required Information - Legal first and last name, updated USPS confirmed mailing address, phone numbers (business, mobile, etc.), email address, and job title
  • Required Documentation - No additional documentation is required, however, make sure to complete and return the Homeland Security Contact Update Form mailed out to all PWSs each year.

Financial Contact (FC)

  • The person to whom the system’s yearly Public Health Service (PHS) fee invoice is mailed.
  • Required Information - Legal first and last name, updated USPS confirmed mailing address, phone numbers (business, mobile, etc.), email address, and job title
  • Required Documentation - No additional documentation is required.

OW – Owner

  • The official owner of the public water system. For groundwater systems, this will be the owner of the wells and treatment facilities. For surface water systems, this will be the owner of the surface water treatment plant. For utilities, this will be the Certificate of Convenience and Necessity (CCN) holder.
  • Required Information - Legal first and last name, updated USPS confirmed mailing address, phone numbers (business, mobile, etc.), and email address.
  • Required Documentation - Changes in ownership require the following additional documentation:

Facility Updates

All PWS facilities must be approved through the submittal of plans and specs to the TCEQ by a licensed engineer. For information on submitting plans and specs to the TCEQ, refer to the TCEQ’s Submit Public Water System Plans for Review webpage.

Once plans and specs are approved by the Plan Review Team, this information is provided to the Drinking Water Inventory & Protection Team for addition to DWW. Additional information may also come from site investigations conducted by the region.

If the PWS identifies any corrections or needs to make any updates to the status of the facilities listed in DWW, an email should be sent to the Drinking Water Inventory & Protection Team including as much backup documentation as possible.

For any inactivation of facilities, backup documentation such as well production reports, pictures showing disconnection, etc. may be required.

Status Updates

Activation

Once a PWS is approved for use by the Plan Review Team, the PWS is required to notify the Drinking Water Inventory & Protection Team prior to or no later than immediately upon startup of the system.

Inactivation, Merge, and Consolidation

A PWS is only inactivated if it no longer meets the definition of PWS as defined in Title 30 Texas Administrative Code §290.38. Requests for inactivation, merge, or consolidation must include written documentation that indicates that PWS no longer meets the definition of PWS.

For more information regarding the required documentation, refer to the TCEQ Regulatory Guidance (RG) Public Water System Activation and Inactivation (RG-550).

Important! All inactivation requests to the Drinking Water Inventory & Protection Team will be confirmed with the TCEQ corresponding regional office. Additional documentation may be required by either the Drinking Water Inventory & Protection Team or the regional office. You must continue to operate your system until you receive the official letter from TCEQ noting that your system has been inactivated.

Get More Help

Contact the Drinking Water Standards Section or Drinking Water Special Functions Section at 512-239-4691 or PDWS@tceq.texas.gov for any questions or if data needs to be updated. 

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