Updating Homeland Security Contact Information
Submission process to update your emergency contact information for the Water Quality Emergency Preparedness System (WQ EPS) in STEERS.
HOTBeginning January 1, 2027, TCEQ will send the annual request for information updates to the emergency contact email for each facility.
To ensure TCEQ is prepared for hurricane season (June 1 – November 30) and other disaster events that require an emergency response, the TCEQ Water Quality Division (WQD) requests annual updates to records for each permitted domestic wastewater treatment facility (WWTF) and each permitted industrial wastewater discharge in Texas. If you currently have an active wastewater permit with TCEQ, please complete and submit the updates within 30 days of receipt of your official notice. If you do not receive a notification to update your account by March 1st each year, please contact TCEQ.
Submission Process
Please be sure that you update the current information in the online STEERS system for staff that are designated as your emergency email contacts for receiving the Water Quality Emergency Preparedness System (WQ EPS) annual email notices.
- Online STEERS system: WQD will be sending out electronic notices with security codes to use for the application creation of the WQ EPS application. You can view the YouTube video or download instructions in Word | PDF on how to create a STEERS account and fill out a WQ EPS application at https://www3.tceq.texas.gov/steers/.
If you have any questions or comments, please contact TCEQ by email at Homeland@tceq.texas.gov.
Tips for Filling out the WQ EPS Application
- If you have previously submitted Homeland Security Contact and Plant information, you are only required to log in to STEERS, create the application, review, and change incorrect information as part of the annual WQ EPS updates.
- Provide emergency contacts’ cell phone numbers and email addresses as this is the best way TCEQ can contact you during emergencies or send notices during potential hurricane and flooding events.
- Front gate latitude and longitude coordinates: Carry out the coordinates to six decimal places (e.g.. 24.698524; -96.435620). Capture the coordinates at the front gate or entrance of the WWTF. You can acquire coordinates using GPS mapping devices.
- Please feel free to log into STEERS to update your application throughout the year if information and contacts change. You will need your permit number and security code, as provided in the most recent annual update notification.
- Our YouTube video on how to create STEERS account and fill out a WQ EPS application is navigable by each step. Simply hover your cursor over the video’s timeline to skip ahead to the needed step for applicable instructions.
Additional Resources
- TCEQ’s emergency hotline, after business hours: 1-888-777-3186
- Regulatory guidance on responding to disasters for wastewater treatment plants
- List of TCEQ regional offices that serve your county
- Information on TCEQ Response to Past Winter Storms
- Texas Division of Emergency Management .
- Texas Water/Wastewater Agency Response Network (TXWARN). TXWARN supports and promotes statewide disaster response and mutual aid assistance. TXWARN can be contacted at 866-989-9276 or info@txwarn.org.
